We have siteminder Policy server 12.7 with CA directory 12.7 having Policy store to store data related to Policy server. Somehow our Policy store got corrupted (we are also interested in how it could happen like which scenario?). Now we have to make few changes to few realms value but as ADMINUI console is not taking the predefined password giving error “Unable to process the request. Call your administrator”. We have tried registering the ADMINUI but it is throwing many errors and registration is not happening.
Can anyone please suggest how can we recover the policy store? (we don’t have any backup for the same ) Is there any way to troubleshoot some part of policy store which is responsible for this issue from policy store and then we can try re-registration post removing that particular part?
Also what could be the impact of this in case our policy server rebooted meanwhile?
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