Dear All,
Hope you’re doing well.
We have installed a new CA directory, CA policy store as well as new Session store and linked them in the existing policy server, after doing all the configuration and installation we’re getting error “User is not authorized by policy server” in webagenttrace log when we are logging in the IM application.
In addition to that, We have already one existing CA directory, policy store and session store and it is working fine but when installed new one in the different server then we are getting the issue when we stopped all the old directory,policy store and session store. Kindly help to troubleshoot the issue
Prompt response will be highly acclaimed.
Regards,
Saket
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